Effective Date: May 29, 2026

This Privacy Policy applies to the websites and services operated by Feldman Auto Center and Feldman Auto Sales (“Company,” “we,” “our,” or “us”).

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard information obtained through our websites, SMS messaging program, dealership operations, and related services.

 

1. Information We Collect

We may collect the following categories of information:

Personal Information:

  • Name
  • Address
  • Email address
  • Phone number
  • Driver’s license information
  • Vehicle information
  • Insurance information
  • Payment and financing information

Website Usage Information

  • IP address
  • Browser type
  • Device information
  • Website activity and interactions
  • Cookies and analytics data

SMS and Communication Information

When you opt into our SMS messaging program, we may collect:

  • Mobile phone number
  • Message interaction data
  • Appointment and service communication preferences

 

2. How We Use Your Information

We may use your information to:

  • Schedule and confirm appointments
  • Provide service updates and repair notifications
  • Process vehicle sales and service transactions
  • Responding to customer inquiries
  • Provide financing-related communications
  • Send marketing or promotional offers
  • Improve website functionality and customer experience
  • Comply with legal and regulatory requirements

 

3. SMS Messaging Privacy

By opting into our SMS program, you consent to receive text messages from Feldman Auto Sales and/or Feldman Auto Center regarding:

  • Appointment reminders
  • Service notifications
  • Account updates
  • Promotional and marketing communications

SMS Consent Protection

SMS consent and phone numbers collected for SMS purposes will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing purposes.

Customer information may be shared between Feldman Auto Center and Feldman Auto Sales for operational, customer service, appointment scheduling, vehicle sales, vehicle service, financing,
and communication management purposes, but will not be sold or shared with unaffiliated third parties for marketing purposes.

Opt-Out

You may opt out at any time by replying:

  • STOP — to unsubscribe
  • HELP — for assistance

Message and data rates may apply. Message frequency varies.

 

4. Sharing of Information

We do not sell your personal information.

We may share information with trusted third-party service providers only as necessary to:

  • Process transactions
  • Provide financing services
  • Deliver communications
  • Operate our website and dealership systems
  • Comply with legal obligations

Examples may include:

  • CRM providers
  • Financing institutions
  • Payment processors
  • Website hosting providers
  • SMS communication platforms

All third parties are expected to maintain appropriate confidentiality and security protections.

Service providers may include customer relationship management (CRM) platforms, dealership
management systems (DMS), website providers, payment processors, financing institutions, SMS providers, call tracking providers, and communication platforms used in the normal
operation of our business.

 

5. Cookies and Tracking Technologies

Our websites may use:

  • Cookies
  • Analytics tools
  • Tracking pixels
  • Similar technologies

These tools help us:

  • Improve website performance
  • Understand customer behavior
  • Measure advertising effectiveness

You may adjust your browser settings to disable cookies, though some website features may not
function properly.

 

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your
information against unauthorized access, disclosure, alteration, or destruction.
However, no internet transmission or electronic storage method is completely secure, and we
cannot guarantee absolute security.

 

7. Third-Party Links

Our websites may contain links to third-party websites or services. We are not responsible for the
privacy practices or content of those third parties.

 

8. Your Rights and Choices

Depending on applicable law, you may have rights to:

  • Access your personal information
  • Request corrections
  • Request deletion of certain information
  • Opt out of marketing communications

To exercise these rights, please contact us using the information below.

Communication Preferences

Customers may update communication preferences, opt out of marketing communications, or
request changes to their contact information by contacting Feldman Auto Center or Feldman
Auto Sales using the contact information provided below.

 

9. Children’s Privacy

Our services are not directed toward children under the age of 13. We do not knowingly collect
personal information from children.

 

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted
on this page with an updated effective date.

 

11. Contact Information

If you have questions regarding this Privacy Policy or our SMS communications, please contact:

Privacy Requests:

Feldman Auto Center

Phone: (812) 663-2886
Website: www.feldmanautocenter.com
Email: info@feldmanautocenter.com

Feldman Auto Sales

Phone: (812) 663-2886
Website: www.feldmanautosales.com
Email: info@feldmanautocenter.com